Returns & Exchanges
At Scooter Hut, we want to ensure you are completely satisfied with your pro scooter gear. If your purchase isn't quite right, you can return your items within 30 days of delivery provided they are in original, unused condition with all packaging intact.
Check Eligibility
Ensure your items are unused, in original packaging, and within the 30-day return window from the date of purchase.
Submit a Request
Visit our online returns portal with your order number and email address to initiate your return and receive a Return Authorization.
Pack Your Gear
Securely pack the items in their original box to prevent damage during transit and attach the provided shipping label to the outside.
Refund Processing
Once our technicians inspect the returned gear, we will process your refund or store credit within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing